❑ In-depth experience in upgrading, configuration, troubleshooting, and support of PCs and laptops.
❑ Certified in Microsoft and Google IT Support with hands-on experience supporting global enterprise environments.
❑ Restoration of previous versions, Backups.
❑ Experience working with Windows 10/11 Applications.
❑ Understanding of networking concepts such as DNS, DHCP, Group Policies, TCP/IP protocols, and applications.
❑ Knowledge of Windows Domains, Active Directory account management.
❑ Environment: Office 365, SharePoint, ServiceNow, TeamViewer, ticketing systems.
❑ Strong knowledge of Internet Explorer 11 / Google Chrome.
❑ Detail-oriented with excellent analytical, troubleshooting, and problem-solving abilities.
Scripting Languages: Python, JavaScript
Databases: SQL, MongoDB
IDEs: Jupyter Notebook, GCP, Visual Studio Code
Enjoyed working n the most multicultural companies where grow with skills and live international culture.
Successfull implenetation of POS in Toyota multiple dealerships.
Discover some of the skills I've delved into for Technical Services Specialist.
September 2024 - Present
March 2024 - August 2024
2021 - 2023
Mar 2021 - Aug 2021
2020 - 2021
2018 - 2019
2016 - 2020
2023 - 2024
2014 - 2016
September 2025
May 2025
April 2025
Teaching Moeen in the Data Science Coding Bootcamp at the University of Toronto School of Continuing Studies was a great experience. Moeen has demonstrated proficiency in data science tools, including Python, with a focus on libraries like Pandas and NumPy, JavaScript, SQL, Tableau, PySpark, and Machine Learning. His involvement in several end-to-end data science projects has clearly shown his capability to manage and successfully complete complex data tasks. Moeen's extensive skills in data analysis and his skilled use of various data tools make him a perfect fit for any role centered on data.
One thing that I like about him the most, he is full of energy and he loves what he does. Great communication and you really feel that he has a passion for what he is doing. Just a sheer pleasure to work with his enthusiasm. It is a pleasure to recommend Jalees to anyone who wants to hire him. He is truly a gem.
Jalees and I have known each other for six years. During his undergraduate degree, he took two of my courses. During those courses, Jalees was among the top 5 students out of 50+ other attendees who earned a book gift for earning an A grade. He was very hardworking, passionate, and committed to learning, along with being a humble human. He would be an invaluable member of any team. May he have a bright future ahead of him.
